How Mate Casino Protects Your Data And Privacy

How We Protect Your Personal Information at Mate Casino

When a player opens an account with us at Mate Casino, we ask for the personal details needed to set up and secure that account, including confirmation that the player is 18 years of age or older. This age check is a condition of registration and applies before any deposit, free spin or bonus can be activated.

Age Verification and Account Security

The information submitted during sign-up is used to confirm identity and age, and to keep the account secure when a player signs in. We encourage every player to use a strong, unique password and to keep their login details private at all times.

We do not share personal account information beyond what is required to run the account, process a deposit or review a request such as a complaint or a change to account limits.

Your Choices Over Your Account Data

We give every player practical ways to manage their own account and the information tied to it. These include:

• Signing in securely to review and update personal account details through account access.
• Setting personal play boundaries through the limits and self-exclusion tools available on the account.
• Closing the account entirely and finding out what happens to any remaining balance via the account closure process.
• Raising a concern about how personal data or an account has been handled through our complaints process.

Each of these options is designed to put control of the account, and the data linked to it, back in the hands of the player.

Data Used for Deposits, Bonuses and Games

Personal and account information is also used in connection with the day-to-day running of the account, such as processing a deposit through one of the deposit and withdrawal methods we offer, or confirming eligibility for a promotion listed on our welcome bonus page.

Activity within the casino section, including games played and bonus funds used, is recorded against the account so balances, wagering progress and support requests can be reviewed accurately when needed.

We only use this information for account administration, verification and support purposes connected to the services we provide, and we handle it with the same care we apply to the age verification required at registration.